Slash Mark IT Solutions

Cancellation & Refund Policy

We aim to ensure a transparent and fair process for cancellations and refunds across all our services and digital platforms.

• Cancellations: Requests must be submitted in writing within 7 days of purchase or service activation.
• Refund Eligibility: Refunds are only processed for services not yet delivered or accessed.
• Processing: Approved refunds will be credited back within 7–10 business days to the original payment method.
• Exceptions: Activated or consumed services are not eligible for refunds.

“Customer satisfaction is at the core of our service promise.”